Customers Can Clear Up Their Anti-Virus Problems With a Free Upgrade to Award Winning Command AntiVirus�
10/5, 1998
JUPITER, FL (Business Wire)� As a part of the upcoming product release of Command AntiVirus� for Lotus� Notes and Command AntiVirus� for Microsoft� Exchange, Command Software Systems continues to extend a premium conversion offer of a free upgrade to Command AntiVirus� (formerly F-PROT Professional�) to all competitive anti-virus product customers.
Due to recent anti-virus company acquisitions, many corporate customers who heavily depend on solid anti-virus solutions from reputable anti-virus companies, are finding themselves receiving sub-quality software, service and technical support. Dr. Solomon products, recently acquired by Network Associates for example, have not transitioned well. According to a recent article published in Network World, former Dr. Solomon customers have encountered malfunctioning servers when trying to download software. Some users have been denied access, disconnected in the middle of downloads and experienced long delays when trying to obtain technical support.
"It's not just the acquisition of Dr. Solomon by Network Associates that is causing customer dissatisfaction," said Andy Ruppanner, Vice President, Sales and Marketing at Command. "It is the recent wave of anti-virus mega acquisitions that have confused the market and are requiring corporations to re-evaluate their anti-virus solutions."
As the industry leader in anti-virus software, Command offers corporate customers an escape from the confusion. Users can convert to award-winning Command AntiVirus and receive a credit equal to the remaining term of their existing license, toward their new Command AntiVirus license. In addition, Command Software will add a free additional year to the license term for those customers signing a two-year contract.
Moreover, corporate customers will also benefit from Command's abiding commitment to customer satisfaction � Command Care�. They will enjoy the confidence of knowing that their anti-virus protection is current with hourly signature updates and automated downloads.
Command AntiVirus featuring HoloCheck� scanning technology offers unsurpassed virus detection and disinfection, providing users with multi-layered protection from thousands of computer and Internet viruses and is available on multi-platforms. This cutting-edge software also contains CSS Central�, the industry�s finest centralized administration and deployment tool with scheduled, automatic updates and "set-and-forget" system management options.
Certified by ICSA, Secure Computing, Virus Bulletin and Novell (for NetWare 5), users can rest assured that Command AntiVirus delivers the premium anti-virus protection required to combat today's new generation of viruses and Trojans.
Command's special customer assistance package will guarantee a smooth transition to Command AntiVirus�. In addition to a free upgrade of product and licenses, a specially trained corporate transition team will facilitate each conversion as required, providing necessary technical and customer support. Further, users can visit our Web site at www.commandcom.com to use our Web enabled "Service that Never Sleeps" which provides 24-hour technical support.
Contact: Esther Swann
(561) 575-3200 (ex. 4163)
[email protected]
