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Command Software Systems Awarded for its Unsurpassed Customer Service

Command Wins 1998 Industry Solution Award for 'Best Customer Service'

12/14, 1998

JUPITER, FL (Business Wire) --Command Software Systems, Inc. received industry recognition for its unsurpassed customer service and client database management, in partnership with Platinum Software Corporation, makers of Clientele, a leading customer relationship management solution. The 1998 Industry Solution Award for "Best Customer Service and Support Solution" was awarded from an independent panel of judges who recognized Command Software's impressive usage of technology to streamline customer support and service.

"As the leader in anti-virus customer satisfaction, Command Software maintains an aggressive commitment to investing in technology to continually improve service to our customers," said Andy Ruppanner, Vice President of Sales & Marketing for Command Software. "Using the Clientele system is one of many avenues we've taken to ensure superior personalized customer service and it is the foundation for all of our support services.

"We work hard for our customers," continued Ruppanner. Our commitment to personalized customer service begins with development and continues through the purchase, installation and support of our products. Historically Command Software Systems has demonstrated an unwavering commitment to its customers who serve as the driving force to the creation of our unbeatable product line."

Command Software Systems is the maker of Command AntiVirus� (formerly F-PROT Professional�), the world's leading anti-virus solution. Recently receiving Checkmark Level Two certification from West Coast Labs, Command AntiVirus has been independently tested and proven to not only detect 100% of viruses "in-the-wild" (Level One certification), but to employ the industry leading capability of 100% disinfection of these same viruses (Level Two certification). Command AntiVirus, which features HoloCheck scanning technology, is available on multiple platforms including Windows 3.x, Windows 95 and 98, Windows NT, NetWare, DOS, OS/2 and soon to debut on the Lotus� Notes and Microsoft� Exchange platforms.

Visit our Web site at to get more information on taking command of your anti-virus needs.

GEAR� Software, Inc., a wholly owned subsidiary of Command Software Systems and makers of cutting-edge CD-R and DVD technology, also offers the same unsurpassed products, service and commitment. To find out more about our GEAR line of products, please visit our Web site at

Contact: Esther Swann
             (561) 575-3200 (ex. 4163)
             [email protected]