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README First! Command Interceptor - MAILsweeper 4.1x

                              MAILsweeper(tm) 4.1x 
                      Installing the Command Interceptor(tm)
________________________________________________________________________
To enable Command AntiVirus protection, you must install the Command 
Interceptor for MIMEsweeper(tm). These instructions can be used to install 
it from the downloaded file or from the CD.
NOTE:  The CD contains the Command Interceptor Administrator's Guide.   
       You can also download this guide from our web site at
       http://www.commandcom.com/service/tc-manuals.html. The guide 
       provides installation instructions for installing from the 
       downloaded file or from the CD for all of the MAILsweeper and 
       WEBsweeper versions. 
       The INTRCEPT.PDF file contains the Command Interceptor Administrator's
       Guide. This file can be read with the Adobe(r) Acrobat(r) Reader that 
       is included on the Command AntiVirus CD. For instructions on how to 
       install Acrobat Reader, see the README.TXT file that is located 
       in the ADOBE folder on the CD.
       Acrobat Reader is not included with the downloadable versions 
       of Command Interceptor. You can download Acrobat Reader from 
       Adobe Systems Incorporated through our web site at 
       http://www.commandcom.com/service/tc-viewutil.html.
PRE-INSTALLATION REQUIREMENTS
Before installing the Command Interceptor for MIMEsweeper, your system must:
   - Be running Windows NT(r) 4 or higher with Service Pack 4
   - Have Microsoft(r) Internet Explorer 4.01 or higher installed
   - Have Microsoft Management Console version 1.1 installed
   - Have MAILsweeper 4.1 installed on an NTFS-formatted partition
   - Not have any e-mail anti-virus program installed
     NOTE: To remove a previously installed e-mail anti-virus program,
           use the Add/Remove Programs feature in Windows NT's 
           Control Panel.
If your system does not meet the above-mentioned requirements, Command 
AntiVirus may not function correctly.
Adding Command AntiVirus to MAILsweeper is a two-step process. 
   1.  Installing the Command Interceptor for MIMEsweeper. 
   2.  Enabling the Command AntiVirus scenario. 
NOTE:  You can also create a Delete classification in MAILsweeper to 
       delete infected files that cannot be disinfected. For more 
       information, refer to CREATING A DELETE CLASSIFICATION.
INSTALLING THE COMMAND INTERCEPTOR FOR MIMESWEEPER
To install the Command Interceptor for MIMEsweeper, follow these steps:
   1.  Open the MAILsweeper for SMTP Console.
   2.  In TREE view, locate and click SERVICES.
   3.  In the left pane, select the following services:
       MAILsweeper for SMTP Delivery 
       MAILsweeper for SMTP Receiver 
       MAILsweeper for SMTP Security 
   4.  Using the right mouse button (right-click), click the selected 
       service(s), and on the drop-down menu, click STOP.
   5.  If you are installing the Command Interceptor for MIMEsweeper from: 
              - the downloaded file, go to Step 6.    
              - the CD, go to Step 8.              
   6.  On your system's hard drive, create a temporary folder and move the
       downloaded file into that folder.
   7.  Double-click the file. This extracts the Command Interceptor for MIMEsweeper 
       files. Go to Step 9.
   8.  Place the CD into the CD drive and change to that drive. Open the folder 
       called MSW4.1x. Then, open the CSAV folder within that folder.
   9.  Double-click the file called SETUP.EXE. The system displays the 
       Welcome screen.
  10.  Click Next. The system displays the Software License Agreement.
  11.  Click Yes to accept the agreement. The system displays the Start 
       Copying Files dialog box.
  12.  Click Next. The installation begins, and the system displays the 
       Setup Complete dialog box.
  13.  Click Finish.
  14.  On your system's hard drive, create a temporary folder. 
  15.  If you are installing the Command Interceptor for MIMEsweeper from: 
             - the downloaded file, go to the temporary folder that you 
               created in Step 6, and copy the file called M41EXXXX to the
               temporary folder that you created in Step 14.    
             - the CD, open the folder called MSW4.1x. Then, open the CSAV
               folder within that folder. Copy the file called M41EXXXX to 
               the temporary folder that you created in Step 14.
       NOTE:  The XX represents the Command AntiVirus scan engine version 
              number. This number will change with each new release.
  16.  Double-click the file. This extracts the Command AntiVirus definition  
       files and scan engine. 
  17.  Delete the file called M41EXXXX.
  18.  Copy all of the remaining files to the installation folder. The default is
       %systemdrive%\Program Files\Common Files\Content Technology\.
  19.  Open the MAILsweeper for SMTP Console.
  20.  In TREE view, locate and click SERVICES.
  21.  In the left pane, select the following services:
       MAILsweeper for SMTP Delivery 
       MAILsweeper for SMTP Receiver 
       MAILsweeper for SMTP Security
  22.  Right-click the selected service(s), and on the drop-down
       menu, click START.
  23.  Go to "Enabling the Command AntiVirus Scenario."
ENABLING THE COMMAND ANTIVIRUS SCENARIO
To enable the Command AntiVirus scenario, follow these steps:
   1.  Open the MAILsweeper for SMTP Console.
   2.  In the left window pane, right-click SCENARIOS. The system 
       displays a shortcut menu.
   3.  Select NEW.
   4.  Select SCENARIO. The systems displays a menu containing the 
       available scenarios.
   5.  On the scenario menu, click COMMAND ANTIVIRUS. The system 
       displays the NEW SCENARIO dialog box. 
   6.  Click NEXT. The system displays the OPTIONS dialog box.
   7.  Click NEXT. The system displays the FORMAT TYPES dialog box.
   8.  Click NEXT. The system displays the LOCATION dialog box.
   9.  In the LOCATION dialog box, you can accept the default
       location or use the BROWSE button to select a new location.
       NOTE: If you did not modify the default location during installation,
             the Command AntiVirus files are copied to:
           %systemdrive%\Program Files\Common Files\Content Technologies
       After selecting a location, click NEXT. The system displays the
       CLEAN dialog box.
  10.  Choose whether you want to clean (disinfect) detected viruses. If you 
       select "Clean the virus detected," you have the option of selecting 
       "Annotate cleaned message." 
       If you select this option, you can annotate a message in either standard
       text format or in rich text format. Type the annotation in the text box. 
       Then, use the slider to tell the program to place the annotation at 
       either the start of the e-mail message or at the end of the e-mail message.
       When you are finished, click NEXT.
  11.  Depending on the choices you made in Step 10, the systems displays one of
       the following: 
       A. If you did NOT select "Clean the virus detected," the system displays 
          an INFECTED CLASSIFICATION dialog box. Select an Exclusive Classification
          from the list and click NEXT. The system displays the NAME dialog box.
       B. If you selected "Clean the virus detected," the system displays a CLEANED
          CLASSIFICATION dialog box. Select an Exclusive Classification from the 
          list and click NEXT. The system displays the INFECTED CLASSIFICATION
          dialog box. Select an Exclusive Classification from the list and click 
          NEXT. The system displays the NAME dialog box.
  12.  In the NAME dialog box, enter a name for the scenario that you are
       creating and click NEXT. The system displays the NEW SCENARIO
       dialog box.
  13.  Click FINISH to complete the creation of the scenario.
You can now configure the alerting mechanisms for the classifications
listed in the Classifications branch. 
To configure these mechanisms, follow these steps:
  1.  Right-click a classification. 
  2.  Select NEW from the shortcut menu.
  3.  Select NOTIFICATION. The system displays a shortcut menu with 
      the ALERT, INFORM, LOG, and REPLY options. 
  4.  For details on how to configure these options, see the product's online 
      help or refer to the MAILsweeper for SMTP Version 4.0 Getting Started Guide.
NOTE:  For the customizations to apply, you MUST stop and then start the
       following services:
       MAILsweeper for SMTP Delivery 
       MAILsweeper for SMTP Receiver 
       MAILsweeper for SMTP Security
CREATING A DELETE CLASSIFICATION
This section provides instructions on how to create a classification that deletes
infected files that cannot be disinfected. 
To create this classification follow these steps:
   1.  Open the MAILsweeper for SMTP Console.
   2.  In the left window pane, right-click CLASSIFICATIONS. The 
       system displays a shortcut menu.
   3.  Select NEW.
   4.  Click CLASSIFICATION. The system displays the 
       NEW CLASSIFICATION wizard.
   5.  Follow the wizard's on-screen instructions to create 
       the new classification. When the system displays the NAME
       dialog box, type Delete as the name for this new 
       classification.
       NOTE: Classifications are applied in hierarchical order. After 
             creating the Delete classification, you can promote it in 
             the Classifications branch so that it is located just 
             beneath the Cleaned classification. To promote the Delete 
             classification, right-click it and then click PROMOTE. This 
             moves the Delete classification above the immediately preceding
             classification. Repeat this process until the Delete 
             classification is positioned according to your preferences. 
NOTE:  For the Delete classification customization to apply, you MUST stop 
       and then start the following services:
       MAILsweeper for SMTP Delivery 
       MAILsweeper for SMTP Receiver 
       MAILsweeper for SMTP Security
UPDATING THE COMMAND ANTIVIRUS DEFINITION FILES
To keep your product's anti-virus abilities up-to-date, check Command 
Software System's web site at http://www.commandcom.com/html/defupdate.html. There,
you can download the latest Command AntiVirus definition files.
To update the files, follow these steps:
NOTE:  Before you update the files, you MUST stop the following services: 
       MAILsweeper for SMTP Delivery 
       MAILsweeper for SMTP Receiver 
       MAILsweeper for SMTP Security
  1.  On your system's hard drive, create a temporary folder. 
  2.  Download the file called DEFFILES.EXE from the Command Software System's
      web site to the temporary folder that you created in Step 1.
  3.  Double-click the file. This extracts the Command AntiVirus definition  
      files. 
  4.  Delete the file called DEFFILES.EXE.
  5.  Copy all of the remaining files to the installation folder. The default is
      %systemdrive%\Program Files\Common Files\Content Technology\.
  6.  Restart the following services:
      MAILsweeper for SMTP Delivery 
      MAILsweeper for SMTP Receiver 
      MAILsweeper for SMTP Security
REMOVING COMMAND INTERCEPTOR FOR MIMESWEEPER
To remove the Command Interceptor for MIMEsweeper, follow these steps:
  1. Open the MAILsweeper for SMTP Console.
  2. In the TREE view, locate and click SCENARIOS. 
  3.  Delete any Command AntiVirus scenarios.
  4.  Close the MAILsweeper for SMTP Console. 
  5.  Using the Add/Remove Programs feature in the Windows NT Control Panel,  
      remove the Command AntiVirus Scanner for MIMEsweeper.
  6.  Restart the following services:
      MAILsweeper for SMTP Delivery 
      MAILsweeper for SMTP Receiver 
      MAILsweeper for SMTP Security
-----------------------------------------------------------------------------
PRODUCT SUPPORT
Command Software Systems' technical support includes a variety of 
electronic services. You can contact us at:
Command Software Systems, Inc.
1061 E. Indiantown Rd., Suite 500
Jupiter, FL  33477
   Voice: 561/575-3200 8:00 a.m. to 8:00 p.m. Eastern Standard Time.
     Fax: 561/575-3026
Internet: [email protected]
     FTP: ftp.commandsoftware.com
     Web: http://www.commandsoftware.com
In Europe contact:
Command Software Systems UK, Ltd.
Ground Floor
Millbank Tower
Millbank
London SW1P 4QP
If dialing from within the UK:
   Voice: 020 7 931-9301
     Fax: 020 7 931-9302 
If dialing from outside the UK:
   Voice: +44 20 7 931-9301
     Fax: +44 20 7 931-9302
Internet: [email protected]
          [email protected]
          [email protected] 
In Pacific Rim, contact:
Command Software Systems, PTY Pac Rim
Unit 5, 18-20 Floriston Road
Boronia, VIC 3155
Australia
   Voice: 1-300-65-0903 or 613-9762-2203
     Fax: 1-300-65-0904 
Internet: [email protected]
     Web: http://www.commandcom.com.au
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