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README First! Command Interceptor - MAILsweeper 4.1x
MAILsweeper(tm) 4.1x Installing the Command Interceptor(tm) ________________________________________________________________________ To enable Command AntiVirus protection, you must install the Command Interceptor for MIMEsweeper(tm). These instructions can be used to install it from the downloaded file or from the CD. NOTE: The CD contains the Command Interceptor Administrator's Guide. You can also download this guide from our web site at http://www.commandcom.com/service/tc-manuals.html. The guide provides installation instructions for installing from the downloaded file or from the CD for all of the MAILsweeper and WEBsweeper versions. The INTRCEPT.PDF file contains the Command Interceptor Administrator's Guide. This file can be read with the Adobe(r) Acrobat(r) Reader that is included on the Command AntiVirus CD. For instructions on how to install Acrobat Reader, see the README.TXT file that is located in the ADOBE folder on the CD. Acrobat Reader is not included with the downloadable versions of Command Interceptor. You can download Acrobat Reader from Adobe Systems Incorporated through our web site at http://www.commandcom.com/service/tc-viewutil.html. PRE-INSTALLATION REQUIREMENTS Before installing the Command Interceptor for MIMEsweeper, your system must: - Be running Windows NT(r) 4 or higher with Service Pack 4 - Have Microsoft(r) Internet Explorer 4.01 or higher installed - Have Microsoft Management Console version 1.1 installed - Have MAILsweeper 4.1 installed on an NTFS-formatted partition - Not have any e-mail anti-virus program installed NOTE: To remove a previously installed e-mail anti-virus program, use the Add/Remove Programs feature in Windows NT's Control Panel. If your system does not meet the above-mentioned requirements, Command AntiVirus may not function correctly. Adding Command AntiVirus to MAILsweeper is a two-step process. 1. Installing the Command Interceptor for MIMEsweeper. 2. Enabling the Command AntiVirus scenario. NOTE: You can also create a Delete classification in MAILsweeper to delete infected files that cannot be disinfected. For more information, refer to CREATING A DELETE CLASSIFICATION. INSTALLING THE COMMAND INTERCEPTOR FOR MIMESWEEPER To install the Command Interceptor for MIMEsweeper, follow these steps: 1. Open the MAILsweeper for SMTP Console. 2. In TREE view, locate and click SERVICES. 3. In the left pane, select the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security 4. Using the right mouse button (right-click), click the selected service(s), and on the drop-down menu, click STOP. 5. If you are installing the Command Interceptor for MIMEsweeper from: - the downloaded file, go to Step 6. - the CD, go to Step 8. 6. On your system's hard drive, create a temporary folder and move the downloaded file into that folder. 7. Double-click the file. This extracts the Command Interceptor for MIMEsweeper files. Go to Step 9. 8. Place the CD into the CD drive and change to that drive. Open the folder called MSW4.1x. Then, open the CSAV folder within that folder. 9. Double-click the file called SETUP.EXE. The system displays the Welcome screen. 10. Click Next. The system displays the Software License Agreement. 11. Click Yes to accept the agreement. The system displays the Start Copying Files dialog box. 12. Click Next. The installation begins, and the system displays the Setup Complete dialog box. 13. Click Finish. 14. On your system's hard drive, create a temporary folder. 15. If you are installing the Command Interceptor for MIMEsweeper from: - the downloaded file, go to the temporary folder that you created in Step 6, and copy the file called M41EXXXX to the temporary folder that you created in Step 14. - the CD, open the folder called MSW4.1x. Then, open the CSAV folder within that folder. Copy the file called M41EXXXX to the temporary folder that you created in Step 14. NOTE: The XX represents the Command AntiVirus scan engine version number. This number will change with each new release. 16. Double-click the file. This extracts the Command AntiVirus definition files and scan engine. 17. Delete the file called M41EXXXX. 18. Copy all of the remaining files to the installation folder. The default is %systemdrive%\Program Files\Common Files\Content Technology\. 19. Open the MAILsweeper for SMTP Console. 20. In TREE view, locate and click SERVICES. 21. In the left pane, select the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security 22. Right-click the selected service(s), and on the drop-down menu, click START. 23. Go to "Enabling the Command AntiVirus Scenario." ENABLING THE COMMAND ANTIVIRUS SCENARIO To enable the Command AntiVirus scenario, follow these steps: 1. Open the MAILsweeper for SMTP Console. 2. In the left window pane, right-click SCENARIOS. The system displays a shortcut menu. 3. Select NEW. 4. Select SCENARIO. The systems displays a menu containing the available scenarios. 5. On the scenario menu, click COMMAND ANTIVIRUS. The system displays the NEW SCENARIO dialog box. 6. Click NEXT. The system displays the OPTIONS dialog box. 7. Click NEXT. The system displays the FORMAT TYPES dialog box. 8. Click NEXT. The system displays the LOCATION dialog box. 9. In the LOCATION dialog box, you can accept the default location or use the BROWSE button to select a new location. NOTE: If you did not modify the default location during installation, the Command AntiVirus files are copied to: %systemdrive%\Program Files\Common Files\Content Technologies After selecting a location, click NEXT. The system displays the CLEAN dialog box. 10. Choose whether you want to clean (disinfect) detected viruses. If you select "Clean the virus detected," you have the option of selecting "Annotate cleaned message." If you select this option, you can annotate a message in either standard text format or in rich text format. Type the annotation in the text box. Then, use the slider to tell the program to place the annotation at either the start of the e-mail message or at the end of the e-mail message. When you are finished, click NEXT. 11. Depending on the choices you made in Step 10, the systems displays one of the following: A. If you did NOT select "Clean the virus detected," the system displays an INFECTED CLASSIFICATION dialog box. Select an Exclusive Classification from the list and click NEXT. The system displays the NAME dialog box. B. If you selected "Clean the virus detected," the system displays a CLEANED CLASSIFICATION dialog box. Select an Exclusive Classification from the list and click NEXT. The system displays the INFECTED CLASSIFICATION dialog box. Select an Exclusive Classification from the list and click NEXT. The system displays the NAME dialog box. 12. In the NAME dialog box, enter a name for the scenario that you are creating and click NEXT. The system displays the NEW SCENARIO dialog box. 13. Click FINISH to complete the creation of the scenario. You can now configure the alerting mechanisms for the classifications listed in the Classifications branch. To configure these mechanisms, follow these steps: 1. Right-click a classification. 2. Select NEW from the shortcut menu. 3. Select NOTIFICATION. The system displays a shortcut menu with the ALERT, INFORM, LOG, and REPLY options. 4. For details on how to configure these options, see the product's online help or refer to the MAILsweeper for SMTP Version 4.0 Getting Started Guide. NOTE: For the customizations to apply, you MUST stop and then start the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security CREATING A DELETE CLASSIFICATION This section provides instructions on how to create a classification that deletes infected files that cannot be disinfected. To create this classification follow these steps: 1. Open the MAILsweeper for SMTP Console. 2. In the left window pane, right-click CLASSIFICATIONS. The system displays a shortcut menu. 3. Select NEW. 4. Click CLASSIFICATION. The system displays the NEW CLASSIFICATION wizard. 5. Follow the wizard's on-screen instructions to create the new classification. When the system displays the NAME dialog box, type Delete as the name for this new classification. NOTE: Classifications are applied in hierarchical order. After creating the Delete classification, you can promote it in the Classifications branch so that it is located just beneath the Cleaned classification. To promote the Delete classification, right-click it and then click PROMOTE. This moves the Delete classification above the immediately preceding classification. Repeat this process until the Delete classification is positioned according to your preferences. NOTE: For the Delete classification customization to apply, you MUST stop and then start the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security UPDATING THE COMMAND ANTIVIRUS DEFINITION FILES To keep your product's anti-virus abilities up-to-date, check Command Software System's web site at http://www.commandcom.com/html/defupdate.html. There, you can download the latest Command AntiVirus definition files. To update the files, follow these steps: NOTE: Before you update the files, you MUST stop the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security 1. On your system's hard drive, create a temporary folder. 2. Download the file called DEFFILES.EXE from the Command Software System's web site to the temporary folder that you created in Step 1. 3. Double-click the file. This extracts the Command AntiVirus definition files. 4. Delete the file called DEFFILES.EXE. 5. Copy all of the remaining files to the installation folder. The default is %systemdrive%\Program Files\Common Files\Content Technology\. 6. Restart the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security REMOVING COMMAND INTERCEPTOR FOR MIMESWEEPER To remove the Command Interceptor for MIMEsweeper, follow these steps: 1. Open the MAILsweeper for SMTP Console. 2. In the TREE view, locate and click SCENARIOS. 3. Delete any Command AntiVirus scenarios. 4. Close the MAILsweeper for SMTP Console. 5. Using the Add/Remove Programs feature in the Windows NT Control Panel, remove the Command AntiVirus Scanner for MIMEsweeper. 6. Restart the following services: MAILsweeper for SMTP Delivery MAILsweeper for SMTP Receiver MAILsweeper for SMTP Security ----------------------------------------------------------------------------- PRODUCT SUPPORT Command Software Systems' technical support includes a variety of electronic services. You can contact us at: Command Software Systems, Inc. 1061 E. Indiantown Rd., Suite 500 Jupiter, FL 33477 Voice: 561/575-3200 8:00 a.m. to 8:00 p.m. Eastern Standard Time. Fax: 561/575-3026 Internet: [email protected] FTP: ftp.commandsoftware.com Web: http://www.commandsoftware.com In Europe contact: Command Software Systems UK, Ltd. Ground Floor Millbank Tower Millbank London SW1P 4QP If dialing from within the UK: Voice: 020 7 931-9301 Fax: 020 7 931-9302 If dialing from outside the UK: Voice: +44 20 7 931-9301 Fax: +44 20 7 931-9302 Internet: [email protected] [email protected] [email protected] In Pacific Rim, contact: Command Software Systems, PTY Pac Rim Unit 5, 18-20 Floriston Road Boronia, VIC 3155 Australia Voice: 1-300-65-0903 or 613-9762-2203 Fax: 1-300-65-0904 Internet: [email protected] Web: http://www.commandcom.com.au -- End --
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