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README FIRST! Command Antivirus for Windows
README FIRST!
Command AntiVirus for Windows(r)
Command AntiVirus for Windows Enterprise
Command Software is proud to introduce Command AntiVirus
Version 4.80.5 with HoloCheck(tm) scanning technology.
HoloCheck scanning technology detects tens of
thousands of viruses and includes improved polymorphic
virus detection.
NOTE: Command AntiVirus (CSAV) for Windows and
Command AntiVirus for Windows Enterprise
can be installed on the following Microsoft(r)
Windows 32-bit platforms:
- Windows XP Home
- Windows XP Professional
- Windows 2000 Professional
- Windows 2000 Server
- Windows 2000 Advanced Server
- Windows NT(r) 4.0 with Service Pack 4 or higher if COMMANDCentral
will NOT be installed
- Windows NT(r) 4.0 with Service Pack 6 or higher if COMMANDCentral
will be installed
- Windows NT(r) Server edition 4.0 with Service Pack 4 or higher if
COMMANDCentral will NOT be installed
- Windows NT(r) Server edition 4.0 with Service Pack 6 or higher if
COMMANDCentral will be installed
- Windows Me
- Windows 98
- Windows 98 SE
- Windows 95 OSR2
NOTE: After installing Command AntiVirus, we recommend that
you update your virus definition files, and then
perform a manual scan of your local drives to ensure
that your system is virus-free. This is especially
important if you have not been running antivirus
software prior to this installation.
Command AntiVirus for Windows Enterprise users can also
install our centralized management package called
COMMANDCentral.
COMMANDCentral contains the administrative tools that
allow you to download Command AntiVirus updates and
upgrades, deploy the Command AntiVirus Pre-installation
Convenience Pack onto machines across your network,
customize features and settings prior to deploying CSAV,
and advertise CSAV across your network. For more information
on COMMANDCentral, refer to the COMMANDCentral chapter of
the Command AntiVirus for Windows Enterprise Administrator's
Guide.
For a list of international distributors of Command
AntiVirus, see the DISTRIB.TXT file.
The Installation chapter of the Command AntiVirus for
Windows User's Guide and the Command AntiVirus for Windows
Enterprise Administrator's Guide contains installation
instructions for a Typical and a Custom installation. It
also outlines the Command AntiVirus System Requirements.
The guides are included on the Command AntiVirus CD,
or you can download them from our web site at
http://www.commandsoftware.com/service/tc-manuals.html
The guides are PDF files that can be read with the
Adobe(r) Acrobat(r) Reader that is included on the
Command AntiVirus CD. For instructions on how to install
Acrobat Reader, see the README.TXT file that is located
in the ADOBE folder on the CD.
If you do not have the Command AntiVirus CD, you can
download Acrobat Reader from Adobe Systems Incorporated
through our web site at
http://www.commandsoftware.com/service/tc-viewutil.html
A Release Notes section is provided for each release. It
contains the following topics:
* Special Notes - contains important pre- and
post-installation information that pertains to the
release.
* Product Enhancements - contains information about new
virus signatures, scan engine improvements, and new
features.
* Fixes - contains updated information previously
reported problems that have been fixed.
For a more complete history of readme information, you
can download the following files from our web site at
http://www.commandsoftware.com/service/tc-readmes.cfm
CSAV for Windows 32BARCHI.TXT
CSAV for Windows 2000/XP Workstation 2KWARCHI.TXT
CSAV for Windows 2000 Server 2KSARCHI.TXT
CSAV for Windows NT Workstation NTWARCHI.TXT
CSAV for Windows NT Server NTSARCHI.TXT
CSAV for Windows 95/98/Me 9XWARCHI.TXT
___________________________________________________________
RELEASE NOTES
Notes on Command AntiVirus (CSAV) for Windows Version 4.80.5
30 April 2003
SPECIAL NOTES
* If you are upgrading from CSAV for Windows Version 4.80.3
and using SETUP.EXE to start the installation, you may
experience a slight delay before the installation begins.
Please wait while the SETUP program first removes
CSAV for Windows Version 4.80.3. After the uninstall, you
may be asked to restart your system.
* When installing on Windows 9x and NT machines using the
UPDATE NOW button, you MAY be asked to restart your
system to complete the installation.
* If you are installing CSAV for Windows Enterprise on
Windows 9x machines and are selecting the Internet Updating,
we highly recommend that you also install at least Microsoft
Internet Explorer 5.0. Windows 95 OSR2 machines also require
the Command AntiVirus Pre-installation Convenience Pack.
* If you are upgrading Command AntiVirus using the UPDATE NOW
button, for this version, the CSAV for Windows Enterprise
version is downloaded automatically.
During the installation, you will be asked if you are a
single user updating from the Internet, or a workstation
client updating from a network.
If you are a single user updating from the Internet, the
CSAV for Windows Enterprise installation has been modified
to install automatically all of the necessary files to allow
you to update directly from the Internet. For example, you
will NOT be asked to choose a TYPICAL or a CUSTOM install.
The next time you upgrade Command AntiVirus for Windows,
the version for single users and small to medium businesses
will be downloaded for installation.
* We highly recommend that when CSAV is installed on Windows 9x
machines that users DO NOT scan Network drives. When scanning
Network drives 9x user may receive an error message.
PRODUCT ENHANCEMENTS
* New virus definition files have been added in this release.
FIXES
* Some customers who installed Version 4.80.2 on Windows 9x
machines experience lockups during start up. This has been
fixed.
* Some customers who installed Version 4.80.2 on Windows 9x
machines reported that when they enter Site Credentials in
the PREFERENCES/UPDATE NOW SETUP/SITES dialog box, the
credentials are not saved. This has been fixed.
* Some customers who installed Version 4.80.2 on Windows 9x
machines reported that when they select an FTP or HTTP site
from the SELECT DOWNLOAD SITES dialog box and then click
UPDATE NOW, they receive an error message: "Function only
valid in Windows 32 mode." Installing Internet Explorer 5.0
eliminates the error message.
If you are installing CSAV for Windows Enterprise on Windows 9x
machines and are selecting the Internet Updating, we highly
recommend that you install at least Microsoft Internet
Explorer 5.0. Windows 95 OSR2 machines also require the
Command AntiVirus Pre-installation Convenience Pack.
* Some customers who installed Command AntiVirus for Windows
Enterprise Version 4.80.2 on Windows 9x machines and selected
Internet Updating reported that when they select an FTP site
from the SELECT DOWNLOAD SITES dialog box and then click
UPDATE NOW, they receive an error message: "The update
information file could not be read." This has been fixed.
* Some customers who installed Version 4.80.2 on Windows 9x
machines and are updating Command AntiVirus through
the Internet, reported that they occasionally receive
an error message indicating that the UNTRAY program has
caused a page fault.
If you do NOT receive notification of new updates in
the notification tray after installing Version 4.80.5,
we highly recommend that you use the UPDATE NOW button
in the Command AntiVirus MAIN dialog box to check for
updates. This problem will be fixed in a future release.
* Some customers who installed Version 4.80.2 on Windows 9x
machines reported that they occasionally receive
an error message indicating that the Outlook(r) Scanner
plugin cannot be opened. This has been fixed. However,
you may be prompted during the installation to restart
you system.
_____________________________________________________
RELEASE NOTES
Notes on Command AntiVirus (CSAV) for Windows Version 4.80.4
07 April 2003
SPECIAL NOTES
* When installing on Windows 9x machines, you MAY be asked
to restart your system to complete the installation.
* If you are upgrading Command AntiVirus using the UPDATE NOW
button, for this version, the CSAV for Windows Enterprise
version is downloaded automatically.
During the installation, you will be asked if you are a
single user updating from the Internet, or a workstation
client updating from a network.
If you are a single user updating from the Internet, the
CSAV for Windows Enterprise installation has been modified
to install automatically all of the necessary files to allow
you to update directly from the Internet. For example, you
will NOT be asked to choose a TYPICAL or a CUSTOM install.
The next time you upgrade Command AntiVirus for Windows,
the version for single users and small to medium businesses
will be downloaded for installation.
PRODUCT ENHANCEMENTS
* New virus definition files have been added in this release.
FIXES
* Some customers who installed Version 4.80.2 on Windows 9x
machines and are updating Command AntiVirus through
the Internet, reported that they occasionally receive
an error message indicating that the UNTRAY program has
caused a page fault.
If you do NOT receive notification of new updates in
the notification tray after installing Version 4.80.3,
we highly recommend that you use the UPDATE NOW button
in the Command AntiVirus MAIN dialog box to check for
updates. This problem will be fixed in a future release.
* Some customers who installed Version 4.80.2 on Windows 9x
machines reported that they occasionally receive
an error message indicating that the Outlook(r) Scanner
plugin cannot be opened. This has been fixed. However,
you may be prompted during the installation to restart
you system.
_____________________________________________________
RELEASE NOTES
Notes on Command AntiVirus (CSAV) for Windows Version 4.80.3
04 April 2003
SPECIAL NOTES
* When installing on Windows 9x machines, you MAY be asked
to restart your system to complete the installation.
* If you are upgrading Command AntiVirus using the UPDATE NOW
button, for this version, the CSAV for Windows Enterprise
version is downloaded automatically.
During the installation, you will be asked if you are a
single user updating from the Internet, or a workstation
client updating from a network.
If you are a single user updating from the Internet, the
CSAV for Windows Enterprise installation has been modified
to install automatically all of the necessary files to allow
you to update directly from the Internet. For example, you
will NOT be asked to choose a TYPICAL or a CUSTOM install.
The next time you upgrade Command AntiVirus for Windows,
the version for single users and small to medium businesses
will be downloaded for installation.
PRODUCT ENHANCEMENTS
* New virus definition files have been added in this release.
FIXES
* Some customers who installed Version 4.80.2 on Windows 9x
machines and are updating Command AntiVirus through
the Internet, reported that they occasionally receive
an error message indicating that the UNTRAY program has
caused a page fault.
If you do NOT receive notification of new updates in
the notification tray after installing Version 4.80.3,
we highly recommend that you use the UPDATE NOW button
in the Command AntiVirus MAIN dialog box to check for
updates. This problem will be fixed in a future release.
* Some customers who installed Version 4.80.2 on Windows 9x
machines reported that they occasionally receive
an error message indicating that the Outlook(r) Scanner
plugin cannot be opened. This has been fixed. However,
you may be prompted during the installation to restart
you system.
_____________________________________________________
RELEASE NOTES
Notes on Command AntiVirus (CSAV) for Windows Version 4.80.2
31 March 2003
SPECIAL NOTES
* If you are upgrading Command AntiVirus using the UPDATE NOW
button, for this version, the CSAV for Windows Enterprise
version is downloaded automatically.
During the installation, you will be asked if you are a
single user updating from the Internet, or a workstation
client updating from a network.
If you are a single user updating from the Internet, the
CSAV for Windows Enterprise installation has been modified
to install automatically all of the necessary files to allow
you to update directly from the Internet. For example, you
will NOT be asked to choose a TYPICAL or a CUSTOM install.
The next time you upgrade Command AntiVirus for Windows,
the version for single users and small to medium businesses
will be downloaded for installation.
* The SYSTEM REQUIRMENTS have changed:
CSAV FOR WINDOWS
Microsoft Internet Explorer 5.0 or higher.
If you are running Windows 95 OSR2, you MUST also have
the Command AntiVirus Pre-installation Convenience Pack
installed. You can download this package from our web
site at:
http://www.commandsoftware.com/downloads/commercial/csavpc.cfm
CSAV FOR WINDOWS ENTERPRISE
Microsoft Internet Explorer 5.0 or higher, or Microsoft
Internet Explorer 4.01 and the Command AntiVirus
Pre-installation Convenience Pack MUST be installed on
each machine on which you want to install Command AntiVirus.
Windows 95 OSR2 machines that have Microsoft Internet
Explorer 5.0 installed MUST also have the Command AntiVirus
Pre-installation Convenience Pack installed.
The Command AntiVirus Pre-installation Convenience Pack is part
of COMMANDCentral.
* The PREFERENCES/NETWORK/MESSAGING/MAIL INFECTED FILES
option has been removed.
* The PROPERTIES/SCHEDULE/SCAN AFTER EVERY XX MINUTES
OF INACTIVITY option has been removed.
CSAV for Windows Enterprise Only
* If you are using COMMANDCentral, you MUST upgrade to
COMMANDCentral Version 4.75.1 BEFORE installing
Command AntiVirus for Windows Enterprise throughout
your network. Previous versions of COMMANDCentral are not
totally compatible with Command AntiVirus for Windows
Enterprise 4.80.2.
PRODUCT ENHANCEMENTS
General
* Scan engine enhancements have been added to this
release:
- Improved Polymorphic detection
- Detection of W32/ZMist.A
- Detection of certain samples of W32/Fono.17152.A
* New virus signatures have been added in this release.
* Command AntiVirus now has two versions for
Windows 32-bit platforms:
COMMAND ANTIVIRUS FOR WINDOWS is recommended for single
users and small to medium businesses with 25 or fewer
users. In this version, product updates and upgrades
are obtained directly through the Internet.
The information in the new Command AntiVirus for Windows
User's Guide is presented in a task-oriented format.
This allows you to find quickly and easily the tasks that
you want to perform. The tasks begin with what you
need to know to protect your system and keep the software
up-to-date and end with the more advanced tasks of
customizing scan tasks and settings.
COMMAND ANTIVIRUS FOR WINDOWS ENTERPRISE is recommended
for larger networked operations that want to take
advantage of our centralized management package called
COMMANDCentral. In this version, users update and
upgrade CSAV from an administrative image.
* The default ACTION ON INFECTION for on-demand scans
is now set to DISINFECT. If disinfection fails, the
ACTION ON INFECTION now defaults to QUARANTINE.
* The default ACTION ON INFECTION for on-access
scanning is now set to DISINFECT with the
REMOVE ALL MACROS IF A VARIANT IS FOUND
option selected. If disinfection fails, the
ACTION ON INFECTION is only REPORT.
* Infections found during on-demand scans including
scheduled scans and through on-access scanning are
now recorded in the CSAV SCAN RESULTS log. You can
view this log from the VIEW menu in the CSAV GUI.
* If your computer contains a virus infection that
has been detected through on-access scanning or an
on-demand scan including a scheduled scan, CSAV now
displays a CSAV INFECTION WARNING dialog box when
you log on to your computer. This dialog box notifies
you that you have an infection and gives you the
opportunity to view the CSAV SCAN RESULTS log.
* The CSAV UPDATE NOW process has been enhanced to
include an UPDATE NOW feature that allows you to
check for updates and/or upgrades automatically.
In the PREFERENCES/UPDATE NOW dialog box, you
can set CSAV to notify or notify and download any
updates and/or upgrades. For updates, you can also
set CSAV to download and install without notification.
The UPDATE NOW process has also been enhanced so
that UPDATE NOW only downloads component and
virus definition file updates for the version you
have installed.
NOTE: To use the UPDATE NOW feature, your computer
MUST be connected to the Internet. CSAV no
longer dials to make a connection.
The UPDATE NOW status log has been replaced with
error message boxes. If an error occurs, a
message box containing a textual description
of the error displays.
NOTE: In CSAV for Windows, the UPDATE NOW button
and the ability to set CSAV to check for
updates and/or upgrades automatically are
installed by default.
In CSAV for Windows Enterprise, this Internet
method of updating is an installation option.
* The CSAV uninstall now gives you the opportunity to
save or delete your System Task files, your
Preferences Settings, and/or your Quarantine folder
and CSAV Scan Results log. This option will also
be available during the installation of future
upgrades.
* The PREFERENCES/REPORTING dialog box now contains
all of the options for reporting virus infections.
* The PREFERENCES/NETWORK dialog box now contains
only the options that affect the scanning of network
drives.
* The REPORT dialog box that CSAV displays during a
manual scan now contains the time CSAV took to
perform the scan task.
Networked Environments Only
* If you select to e-mail a virus infection report,
for Scheduled scans, a single report is mailed
at the end of each scan. Previously, a report
was mailed each time a virus infection was found.
* The UPDATE NOW button can now be used by end users who
are NOT signed on as a member of the Administrators group
on the local machine.
To implement this enhancement the Administrator must:
1. Set the AllowLockdownPatch in System or Group Policy
2. Install Command AntiVirus under an account that is an
Administrator.
3. Log on as a non-administrator, and click the UPDATE NOW
button.
NOTE: Non-administrators will be able to update, but
they will have to select a site to update from
each time they click the UPDATE NOW button.
CSAV for Windows Enterprise Only
* The UPDATE NOW button in the CSAV MAIN dialog
box has been replaced by the CSAV UPDATE button.
The CSAV UPDATE button allows users on the network
to start the CUAGENT program that implements an
Enterprise update from the administrative image.
CUAGENT normally starts when a user logs on to a
computer. Users can now also start this program
from within the GUI.
The Enterprise updating process has also been
enhanced to include an option to schedule
CUAGENT through the Windows Task Scheduler.
You can set up this option through the new
PREFERENCES/CSAV UPDATE SETUP menu item.
The CSAV UPDATE setup menu item is available
ONLY if you have the Windows Task Scheduler
installed.
NOTE: The CSAV UPDATE button and the ability to
schedule CUAGENT are installed by default.
Administrators can choose to replace this
Enterprise method of updating and upgrading
with the Internet method using UPDATE NOW.
You can make this selection from the
SELECT FEATURES dialog box ONLY during
installation.
To use the UPDATE NOW feature, your computer
MUST be connected to the Internet. CSAV no
longer dials to make a connection.
If you select to install the Internet Update
feature, you cannot change to the Enterprise
method within this installation. To change
to the Enterprise method, you MUST first
uninstall CSAV and then reinstall using the
default option.
FIXES
* Some customers reported that when they schedule a scan
to run on Monday each week, CSAV scans every day. This
has been fixed.
* Some customers reported that when a virus infection is
detected heuristically during an on-demand scan,
Command AntiVirus may display an incorrect
"No infection found" message. This has been fixed.
* It was reported that Command AntiVirus does not detect
certain samples of W32/Fono.17152.A. This has been fixed.
* Some customers reported that when CSAV scans over 90,000
files, the graphical user interface (GUI) randomly hangs.
This has been fixed.
* Some customers reported that when Outlook Scanner is
installed on Windows 98 and Windows 2K (Outlook 2K),
they get an error when they try to access mail in a
Public Folder. This has been fixed.
* Some customers reported slowdowns on PCs when
Command AntiVirus is installed with Winternals'(r)
Defrag Commander. This has been fixed.
* Some customers reported 90% CPU usage when SCHSCNT.EXE is
installed on Windows NT and Windows 2000 servers. This
has been fixed.
* Some customers reported slowdowns on the server when
Command AntiVirus is installed with on-line classroom
software by Blackboard(r). This has been fixed.
* Some customers reported that when Command AntiVirus is
installed on Windows 2000 or Windows XP, it is incompatible
with Fortres 101 Version 4.x. This has been fixed.
*************************************************************
PRODUCT SUPPORT
Command Software Systems' technical support includes a
variety of electronic services. You can contact us at:
Command Software Systems, Inc.
1061 E. Indiantown Rd., Suite 500
Jupiter, FL 33477
Voice: 561/575-3200 8:00 am to 8:00 p.m. Eastern Standard Time
Fax: 561/575-3026
Internet: customer_service@commandsoftware.com
FTP: ftp.commandsoftware.com
Web: http://www.commandsoftware.com
In Europe contact:
Command Software Systems UK, Ltd.
Ground Floor
Millbank Tower
Millbank
London SW1P 4QP
If dialing from within the UK:
Voice: 020 7 931-9301
Fax: 020 7 931-9302
If dialing from outside the UK:
Voice: +44 20 7 931-9301
Fax: +44 20 7 931-9302
Internet: command@command.co.uk
helpdesk@command.co.uk
sales@command.co.uk
In Pacific Rim, contact:
Command Software Systems, PTY Pac Rim
G/F, 151 Boronia Road
Boronia, VIC 3155
Australia
Voice: 1-300-65-0903 or 613-9762-2203
Fax: 1-300-65-0904 or 613-9762-0847
Internet: sales@commandcom.com.au
Web: http://www.commandcom.com.au
============================ END ============================
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